Return & Refund Policy
At Albisr, we strive to ensure customer satisfaction while keeping our return process simple and clear. Please read the policy below carefully:
Return Policy
You can request return within 2 days of delivery. 2 days return means - The day the parcel is delivered will be counted as the first day and the next day will be counted as the second day.
To be eligible for a return, please follow these conditions:
-
The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
-
To initiate return process, please make a video while opening parcel and unpacking product. Please read our Parcel Unboxing Policy for more details.
-
If you receive right product, wrong/defective product or you receive product with missing parts you can return your item.
4. To initiate a return, email us at return.albisr@gmail.com with:
-
Your order number
-
At least 5 clear product images
-
Parcel unboxing video.
5. Return Pick up:
We will pickup your return package within 3 days. Return pick up timelines may vary based on your location or external factors.
Refund Policy
1. Full Refund: If you receive right product, wrong/defective product or you receive product with missing parts you will get your full refund.
2. Refund Timeline: After receiving your parcel you will get your refund within 5 days in your bank account or UPI ID.
For any queries or assistance, feel free to contact us at contact.albisr@gmail.com.
