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Return & Refund Policy

At Albisr, we strive to ensure customer satisfaction while keeping our return process simple and clear. Please read the policy below carefully:

Return Policy

You can request return within 2 days of delivery. 2 days return means - The day the parcel is delivered will be counted as the first day and the next day will be counted as the second day.

To be eligible for a return, please follow these conditions:

  1. The product must be unused, unwashed, and in its original condition with all tags and packaging intact.

  2. To initiate return process, please make a video while opening parcel and unpacking product. Please read our Parcel Unboxing Policy for more details.

  3. If you receive right product, wrong/defective product or you receive product with missing parts you can return your item. 

4. To initiate a return, email us at return.albisr@gmail.com with:

  • Your order number

  • At least 5 clear product images

  • Parcel unboxing video.

 

5. Return Pick up:
We will pickup your return package within 3 days. Return pick up timelines may vary based on your location or external factors.

Refund Policy

1. Full Refund: If you receive right product, wrong/defective product or you receive product with missing parts you will get your full refund. 

2. Refund Timeline: After receiving your parcel you will get your refund within 5 days in your bank account or UPI ID. 

For any queries or assistance, feel free to contact us at contact.albisr@gmail.com.

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